Owner FAQs

Answers to your common questions

Am I required to make my property available to Section 8?

A new rental housing law in Colorado prohibits discrimination based on sources of income. This means that all landlords will have to accept tenants using Section 8 vouchers or other government grant or loan programs. Applicants will still have to qualify based on our application criteria.
Are you licensed?

Yes, all Agents are licensed through the Colorado Real Estate Commission
Can I reach you after hours?

We do have a 24/7 after hours emergency line.
Can you put the money directly into my account?

Yes, we direct deposit monthly.
Do I get to see the lease or sign it?

Phoenix Realty signs the lease and uploads to your Owner Portal
Do you sell real estate too?

Phoenix Realty is a full service Real Estate & Property Management Company
How and when do I get my checks?

Via direct deposit by the 15th of each month.
How is rent collection handled?

Residents pay rent directly through the Resident Portal
How much security deposit do you charge the tenant?

Security deposit is equal to 1 month rent with additional deposit required for pets.
What type of properties do you manage?

Single family homes, condos and townhomes.
What type of reports do I get and how often?

You are able to access all reports through your Owner Portal at any time.
Who holds the tenant security deposit?

Phoenix Realty holds the deposit on full management Residents, Owner hold the deposit on Tenant Locator Residents.